Effective Date: 26/05/2025

At Digital Bazaar, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

βœ… 7-Day Return Policy

You can return a product within 7 days of receiving it only if:

  • The item is damaged, broken, or not working.
  • You provide a clear unboxing video from the moment the parcel is opened.

πŸ”΄ Note: Returns will not be accepted without a proper unboxing video. The video must clearly show the damaged or broken product being taken out of its original packaging.

❌ No Return/Refund in These Cases:

  • No unboxing video provided
  • Change of mind after delivery
  • Damages caused by misuse or mishandling
  • Product used or not in original condition
  • Minor cosmetic scratches due to shipping

πŸ“¦ How to Request a Return

  1. Record an unboxing video before opening the parcel.
  2. If the item is damaged or faulty, contact us within 7 days of delivery.
  3. Send the video and order details to our WhatsApp or Email:

πŸ’° Refund Process

Once your return is approved and the product is received back:

  • Your refund will be issued within 5–7 business days.
  • Refunds will be made via bank transfer or Easypaisa/JazzCash, based on your preference.

πŸ“Œ Final Notes

  • Shipping costs for returns may be deducted unless the item was wrongly delivered or defective.
  • Always ensure your unboxing video clearly shows the product and the issue.

If you have any questions, feel free to reach us anytime.